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Cookies Policy

What are Cookies?

Cookies are tiny text files stored on the computer of a vistor when they visit certain web pages of a website. Cookies may be passed back to the site that created them when the vistor requests further pages from the site. We use cookies to keep track of logins to parts of our site, such as but not limited to the members' area and our support helpdesk. Cookies are usually removed when a visitor logs out of a particular service.

You need to have cookies enabled to use our site fully and to use the members' area, however if you do not wish to enable cookies, you will still be able to browse our site. Note that most web browsers will have cookies enabled by default.

Cookies cannot harm your computer, and no personally identifiable information such as credit card details are stored in cookies we create.

Why are you telling me this?

We are giving you this information to comply with changes to UK legislation and the so-called "Cookie Law" that came into effect on 26 May 2012, and as part of our continuous commitment to be honest and clear about visitor privacy when using our website.

First Party Cookies

Cookies that may be sent from our sites are as follows. In the event that a cookie is identified to have come from one of these domains and is not listed below, do not hesitate to contact us so that we can update the information provided and advise you accordingly as to its purpose.

ioncube.com

Cookie name Cookie purpose
afcode The affiliate code for a site visitor who is an ionCube affiliate.
iaf An identifier for the ionCube affiliate that referred a visitor to our site.
sid A unique session identifier for a visitor navigating pages of our site. This should be removed automatically by the browser when it is closed.
__utma, __utmb, __utmc, __utmz These cookies are used by Google Analytics, a service provided by Google. The service allows us to analyse visitor information such as browser usage, screen size, page view and read times. We may use this information to help us to improve our websites and the visitor user experience. No confidential or visitor identifying information is stored in these cookies nor revealed by the Google Analytics service.

forum.ioncube.com

Cookie name Cookie purpose
phpbb2mysql_data, phpbb2mysql_sid, phpbb2mysql_t Used for operation of the PHPBB2 forum software.

support.ioncube.com

Cookie name Cookie purpose
SWIFT_... Cookies beginning with SWIFT_ are used by the Kayako Fusion helpdesk and LiveChat software. Further details may be obtained from kayako.com.

Third Party Cookies

Some pages on our website may contain links to content provided by other sites over which we have no control. These 3rd party sites may themselves make use of cookies. Only the external site would set and have access to the cookies, and their own cookie policy should provide an explanation of their purpose.

Enabling/Disabling/Removing Cookies

Most web browsers will have a feature for enabling and disabling the storage of cookies, and also for the removal of cookies that are already stored. How they do this varies from browser to browser, and can even change from one browser version to the next. Please consult the documentation for your specific browser version if you wish to access cookies stored with by your browser.