PRIVACY POLICY FOR IONCUBE.COM
As providers of the ionCube.com Online PHP Encoding Service, the ionCube
website, community forum, support helpdesk, members' area, and other facilities
that may be made available from time to time, collectively termed the
"Service", we regard the privacy of our members data as crucial to all
concerned, and this statement reflects our sincere commitment to providing a
secure and safe Service and environment for every member.
INFORMATION GATHERING AND USE
The Service gathers and keeps only the minimal information as is necessary to
provide a reasonable and satisfactory service. Members' information will not be
imparted in any form whether for profit or otherwise
in ways different from those disclosed in this statement. Currently
this means that the information is not disclosed to anyone.
INFORMATION FOR ONLINE PURCHASES
For your security, information gathered and processed for effecting a purchase
is handled on a secure server by third parties specialising in
payment processing. Processing information is passed
back to the Service for the purposes of order matching, however no
information is returned concerning account details of credit or debit cards.
THE USE OF COOKIES
A cookie is a piece of data stored on a visitor's computer
containing information sent from the Service. It is passed to the
Service
when the user requests pages. The Service uses a cookie
to establish and authenticate a private session between a member and the
Service. Cookies cannot be used to obtain any information from the users
computer other than that which was stored in the cookie by the Service
in the first place. The cookie is invalidated and may be deleted
by the member's browser when the member elects to log out of the Service.
For more details, see our Cookies Policy.
TRANSACTION AND LOG FILES
Web server log files are kept for the purpose of analysing patterns of usage,
and to detect problems with the Service. Log files contain the IP address
of the user. The IP address is not currently used for any purposes, but can
be informational in providing broad demographic information.
Transaction logs are kept for the purpose of detecting site
problems and to assist in effecting an accurate restoration of
state in the event of site failure.
LINKS
Whilst the site may contain links to other sites and services,
the Service is not responsible for nor endorses any such sites or services, and
such sites may very well have privacy policies and practices different to
those of ionCube.com. Members are encouraged to review and be aware of any such
policies in effect by other sites.
SECURITY
In particular because using the Service requires a member to disclose the
very code that is desired to be protected, we take protection of this
information very seriously. We provide a 128 bit strong encryption server
for access to the members area, which encrypts transactions from and including
the member login, file uploads, and viewing of file archive contents and
encoded jobs. We are looking to also support PGP encrypted files.
The site stores source code in a secure area that is unique to each member,
and in a way that prohibits access in or out during encoding and archive
unbundling. Source files are kept purely for the purpose of encoding, and
once encoded, whether successfully or unsuccessfully, source files
are removed. Despite being tested, this process will be monitored to ensure
that no unforseen event occurred that caused the removal process to fail.
In
the event that it did, we will investigate this thoroughly until the cause can
be identified and resolved.
(c) ionCube Ltd. Updated May 25 2012
